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My Bill

Healthcare billing can be confusing, so at Upland Hills Health we work with patients in a positive and proactive way to help settle accounts in the most timely and convenient manner. And our expertise with insurance plans and payments means our patients find the best solutions. Financial responsibility for all bills is with the patient or the patient’s representative (guarantor). Because of this, if a patient’s insurance company does not make payment in a reasonable time frame and does not respond to attempts to resolve payment matters, the patient will be billed. Upland Hills Health will attempt to provide your insurance company with all the information it needs, but sometimes they require information from the patient to resolve a claim.

If you have questions or concerns regarding your bill or need help establishing a payment arrangement, our Patient Financial Counselor can help. They are available 8 am – 4:30 pm or by appointment. To set up a meeting, call 608.930.8000 ext. 4145.


Paying My Bill

Payment of deductibles, co-pays, and non-covered services is due at the time of service. Upland Hills Health will then automatically file a claim with the patient’s insurance company for all covered services.

Acceptable payment methods include:

  • Cash
  • Personal or insurance check
  • All major credit cards
  • HSA cards

We offer pre-approved payment arrangements.

Pay Your Bill Through MyChart

 

A patient’s account is considered past due if:

  • Full payment has not been received and no approved payment arrangements have been made
  • There is no response to requested information through letters and/or phone calls
  • Required application forms for hospital assistance (uncompensated care) programs have not been completed and returned

If you have questions or concerns regarding your bill that are not answered here or if you need help establishing a payment arrangement, our Patient Financial Counselor can help. They are available Monday through Friday 8 am – 4:30 pm. You can reach a patient benefit specialist by calling 608.930.8000 ext. 4145.


Uncompensated Care Program

Upland Hills Health’s Uncompensated Care program offers free or discounted care to those who have no means, or limited means, to pay for medical services (uninsured or underinsured). Services provided at Upland Hills Health Hospital (excluding Swing Bed services), Upland Hills Health Center, and Upland Hills Health Clinics may qualify for the Uncompensated Care program.  Upland Hills Health serves all patients regardless of their ability to pay.

How to Apply:

Submit a completed application, along with all required supporting documents requested in the form.

Financial Assistance Application (English) Financial Assistance Application (Spanish)

 

Financial Assistance Policy Summary (English) Financial Assistance Policy Summary (Spanish)

 

Financial Assistance Policy (English) Financial Assistance Policy (Spanish)

 

Billing & Collections Policy (English) Billing & Collections Policy (Spanish)

 

Return to:

Upland Hills Health, Inc.
Attn: Patient Financial Counselor
800 Compassion Way
Dodgeville, WI 53533
For additional information, call: (608) 930 – 8000 ext. 4145.