Emergency/Urgent Care

Getting emergency care is fast and convenient.

Avoid traffic. Take exit 44 off of Hwy 151 and be seconds away from caring service.

We have special equipment designed to make trips for Urgent or Emergency care a little easier on our young patients. From specialized airway scopes for children to the option of nitrous oxide to help sedate patients needing minor procedures, our doctors, nurses and techs are ready and equipped to care for our patients of any age.

Need a COVID-19 test?

Please do not go to Urgent Care or the Emergency Department to receive a COVID-19 test unless your symptoms are severe. The Emergency department is for people with symptoms or injuries needing urgent or emergent care. 

For information on making an appointment for a COVID-19 test, visit:
COVID-19: What you need to know

Urgent Care Hours

Weeknights, 5 pm – 10 pm
Weekends and All Holidays, 9 am – 10 pm
Urgent Care is for those times when you can’t wait for a clinic appointment, but you don’t need emergency-level care. The same highly skilled and knowledgeable ER staff will treat your urgent care needs. They will determine your urgent or emergency status when you arrive.

Emergency Services

UHH EMERGENCY2018 STAFF PATIENT 600W

The Upland Hills Health emergency department is ready when you need us because a doctor is on staff 24 hours a day, every day of the year. Madison Emergency Physicians work with our dedicated and skilled emergency department staff to provide the very best care in the most dire situations. All physicians staffing our emergency room are board-certified.

Learn to Spot a Stroke FAST…

Our Emergency Department Staff is working to become a certified stroke ready facility, and we encourage YOU to learn to spot a stroke and act FAST. Click here to learn more about the warning signs of stroke and what you can do to save a life.

 


Quality Measures Emergency Arrival to Departure Time through Q3 2019

Quality Measures

Median Time from ED Arrival to ED Departure This measure looks at the average time patients are in the emergency department (ED).  Longer wait times may be a sign the ED is understaffed or overcrowded.  This may result in delays in treatment, increased suffering and potentially poor patient outcomes.   The average visit time in Wisconsin is 117 minutes.  Upland Hills Health has an average of 104 minutes and is performing better than the Wisconsin average in minutes.

 

  Q3 ’19 Q4 ’19 Q1 ’20 Q2 ’20 Q3 ’20    
UHH Minutes 101 107 97 113 102.5    
UHH Goal Minutes 100 100 100 100 100    
WI Average Minutes 117 117 117 117 117    

*Note: this measure is no longer collected from Wisconsin hospitals

EKG Within 10 Minutes of Arrival
This measure looks at all patients who arrived at the ED with a final diagnosis of a STEMI heart attack (complete blockage of artery and most deadly). An EKG should be obtained and interpreted within 10 minutes of arrival so transfer to a hospital that is capable of performing a heart procedure to open up the blocked artery can occur rapidly. Reducing the door to EKG interval helps reduce the total time the heart is without oxygen improving patient outcomes. Upland Hills Health has a target for an EKG to be performed within 10 minutes of arrival for patients who are having a STEMI. UHH has been obtaining that first EKG in an average of less than 1 minute 100% of the time.

  Q1 ’20 Q2 ’20 Q3 ’20          
UHH Minutes 1.2 <1 2          
Max Minutes 10 10 10          
                 

EMS Strong

EMS Strong Pictured here are just a few of the many EMS volunteers from our surrounding communities. We are very grateful for the service they provide — they are our local heroes!

Does my insurance work with Upland Hills Health?

It’s one of the most common questions our patient financial services experts get.

Most people are surprised to learn that Upland Hills Health works with a wide range of health plan and PPOs. We are an independent, nonprofit healthcare organization, always pursuing additional insurance carriers that service our communities.

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Most frequently used insurance plans:

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